BTE88 Privacy Policy

01 Who We Are

BTE88 is an online gaming platform accessible at bte88.vu. We operate the platform and are responsible for the personal data you share with us when you create an account, use our services, or communicate with our support team.

This Privacy Policy explains what data we collect, how we use it, who we may share it with, and what rights you have over your own information. If you have any questions after reading this, you can reach us at [email protected].

02 What Information We Collect

We collect personal information in several ways – directly from you when you register or contact us, automatically when you use the platform, and through identity verification processes where required.

We do not collect your credit card numbers or cryptocurrency wallet addresses, as these are not accepted payment methods on BTE88 .

03 How We Use Your Information

Every piece of data we collect has a specific purpose. We do not collect information just to have it. Here is how your personal data is used on the BTE88 platform:

• Account management: To create and maintain your account, process logins, and send OTP codes for account security.
• Transaction processing: To handle your deposits and withdrawals in Philippine Peso through local payment channels.
• Identity verification: To comply with KYC requirements and confirm that you are who you say you are before processing significant withdrawals.
• Fraud prevention: To detect and investigate suspicious activity, protect against money laundering, and keep the platform safe for all members.
• Customer support: To respond to your queries, resolve disputes, and follow up on any issues you raise with our team.
• Platform improvement: To analyse usage patterns and improve the overall experience on BTE88, including game performance and navigation.
• Responsible gaming: To monitor betting behaviour and, where necessary, apply limits or restrictions in line with responsible gaming commitments.
• Legal compliance: To meet our obligations under applicable laws and regulations, and to respond to lawful requests from authorities.

04 Cookies and Tracking Technologies

BTE88 uses cookies and similar technologies to make the platform work properly and to understand how members use it. Cookies are small text files stored on your device when you visit a website.

We use the following types of cookies:

• Essential cookies: These are necessary for the platform to function. They handle things like keeping you logged in during your session and remembering your language preference. You cannot opt out of these.
• Analytics cookies: These help us understand which pages are most visited, how long members stay on each section, and where navigation can be improved. Data collected is aggregated and not linked to individual identities.
• Security cookies: Used to detect and prevent fraudulent logins and other suspicious activity on the platform.

Most browsers allow you to control cookie settings. However, disabling essential cookies may affect your ability to log in or use certain features of BTE88. Refer to your browser's help section to manage your cookie preferences.

05 Who We Share Your Data With

BTE88 does not sell or rent your personal data. We may share your information with trusted third parties only where necessary and only for the purposes described in this policy.

• Payment processors: When you deposit or withdraw funds, transaction data is shared with the relevant local payment partner (such as a bank or e-wallet provider) to complete the transfer. These partners have their own privacy obligations.
• Identity verification providers: We may use third-party KYC services to verify your identity documents. These providers are bound by strict data handling agreements.
• Game software providers: Certain game providers may receive session and gameplay data to support game functionality and resolve disputes. No unnecessary personal information is shared.
• Legal and regulatory authorities: We may be required by law to disclose your information to government bodies or law enforcement agencies. We will only do so in response to a valid legal request.
• Fraud prevention services: To protect the platform and its members, we may share data with industry fraud prevention networks on a strictly need-to-know basis.

06 Data Retention

We keep your personal data only for as long as it is needed for the purposes described in this policy, or as required by law.

• Active account data is retained for the lifetime of your account and for a period after closure as required by applicable regulations.
• Transaction records are retained for a minimum of five years in line with standard financial record-keeping requirements.
• KYC documents are retained for the period required to meet anti-money laundering obligations.
• Support chat and email records are typically retained for up to two years unless a longer period is required for an ongoing dispute or investigation.

Once data is no longer needed and retention requirements are met, it is securely deleted or anonymised so it can no longer be linked to you.

07 Your Rights Over Your Data

As a BTE88 member, you have the following rights regarding your personal information. To exercise any of these, contact our support team at [email protected].

• Right to access: You may request a copy of the personal data we hold about you.
• Right to correction: If any information we hold is inaccurate or incomplete, you can ask us to update it.
• Right to deletion: Where legally permitted, you may request that we delete your personal data after your account has been closed. Note that certain data may need to be retained for legal compliance reasons.
• Right to restrict processing: In certain circumstances, you may ask us to limit how we use your data while a dispute or correction request is being resolved.
• Right to object: You may object to the use of your data for analytics or non-essential purposes.
• Right to data portability: Where technically feasible, you may request a copy of your data in a structured, machine-readable format.

We aim to respond to all data rights requests within 30 days. In cases where a request is complex or we have received a high volume of requests, we may need additional time and will inform you accordingly.

08 Security Measures

BTE88 takes the security of your personal data seriously. We use a combination of technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

• All data in transit is protected using SSL/TLS encryption.
• Sensitive account actions – including withdrawals and password changes – require OTP verification via your registered mobile number.
• Access to member data within our organisation is restricted to staff who need it to perform their role, and is subject to internal access controls.
• We conduct regular reviews of our security practices to identify and address vulnerabilities.

While we work hard to protect your data, no system is completely immune to risk. If you suspect your BTE88 account has been compromised, please contact our support team immediately so we can secure your account.

09 Children and Minors

BTE88 is strictly for users aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we discover that a registered account belongs to a person under 21, that account will be closed immediately and all associated data handled in accordance with applicable law.

10 Changes to This Policy

BTE88 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of the BTE88 platform after any update constitutes your acceptance of the revised policy. If you disagree with the changes, you should stop using the platform and contact support to discuss your account options.